Frequently Asked Questions
Everything you need to know about UK E-Bike sales, rental availability, security deposits & warranties.
Rental
How does E-Bike rental work?
Select your preferred E-Bike model, choose your rental dates, check real-time availability, select home delivery or store pickup, pay either 30% advance or full amount online, and receive your fully serviced E-Bike!
What is the security deposit?
A security deposit is temporarily held during your rental period to cover potential damage or late return. It is fully refunded upon safe return of the E-Bike.
Purchases
What warranty comes with purchased E-Bikes?
All new E-Bikes come with full UK manufacturer warranty (typically 5 to 10 years on frames and 2 years on motor and battery).